Aera Aroma Atelier LLC — Houston, Texas, USA
Last Updated: April 28, 2025
1. Acceptance of TermsWelcome to Aera Aroma Atelier LLC ("the Company," "we," "us," or "our"). By accessing or using our website aeraaromaatelier.com (the "Site"), placing an order, or otherwise interacting with our services, you agree to be bound by these Terms of Use and all applicable federal and Texas state laws. If you do not agree, please discontinue use of the Site immediately. Your use of the Site constitutes your electronic signature and consent to these Terms under the U.S. E-SIGN Act.
2. EligibilityBy using this Site, you represent that you are at least 18 years of age, or the legal age of majority in your jurisdiction. The Site is not intended for minors. We reserve the right to refuse service to anyone at any time.
3. Use of the SiteYou may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site for any unlawful, fraudulent, or harmful purpose;
- Interfere with the operation or security of the Site;
- Collect or store personal information about other users without consent;
- Upload or transmit viruses, malware, or harmful code;
- Copy, reproduce, modify, or resell any content or materials without written permission.
We reserve the right to suspend or terminate your access to the Site at our sole discretion if we believe you are violating these Terms or applicable law.
4. Prohibited UsesIn addition to other restrictions set forth in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, state, or local regulations; (d) to infringe upon intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Site. We reserve the right to terminate your access for violating any prohibited use.
5. Pricing, Promotions, and AvailabilityAll prices are listed in U.S. dollars (USD). We reserve the right to change prices, offer promotions, apply discounts, or run sales at any time and without prior notice to customers. A price change or promotional offer does not apply retroactively to previous or pending orders. We are not obligated to honor pricing errors.
All products are offered subject to availability. We reserve the right to limit quantities, discontinue any product, or cancel orders at our sole discretion.
6. Accuracy, Completeness, and Timeliness of InformationWe are not responsible if information on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this Site at any time without obligation to update any information. Any reliance on the material on this Site is at your own risk.
7. Orders and PaymentsBy placing an order through our Site, you represent that you are authorized to use the payment method provided and that all information supplied is accurate and complete. All payments are processed securely through third-party payment gateways such as PayPal or other approved providers. We do not store full credit card information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
8. Shipping and DeliveryShipping costs and estimated delivery times are provided at checkout and are subject to change. Orders are shipped via USPS or other carriers. Processing time is 1–3 business days. Once a shipment is handed to the carrier, risk of loss passes to the customer. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control. Please verify your shipping address before completing checkout — Aera Aroma Atelier LLC is not responsible for delays or non-delivery resulting from an incorrect address.
9. Returns and RefundsPlease refer to our separate Return & Refund Policy available on the Site for complete details. All sales are final except as required by applicable law.
10. Product Information and Assumption of RiskWe strive to ensure that all product descriptions, dimensions, and pricing on the Site are accurate. However, minor variations in color, scent intensity, and finish are natural characteristics of artisanal, small-batch goods and do not constitute defects.
By purchasing and using any products from Aera Aroma Atelier LLC, you expressly assume all risks associated with home fragrance products, including but not limited to fire, burns, smoke damage, fragrance sensitivity, respiratory irritation, and property damage. All products must be used strictly in accordance with the safety instructions and warnings provided.
11. User Comments and SubmissionsIf you send creative ideas, suggestions, reviews, or other materials to us, whether online, by email, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use any such submissions in any medium. We are under no obligation to: (1) maintain any submission in confidence; (2) pay compensation for any submission; or (3) respond to any submission. We may monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, defamatory, or otherwise objectionable. You are solely responsible for any content you submit and its accuracy.
12. SMS / Text MarketingBy consenting to Aera Aroma Atelier LLC's SMS marketing at checkout or via our subscription tools, you agree to receive recurring text notifications (including order updates and abandoned checkout reminders), text marketing offers, and transactional texts. Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply.
To unsubscribe, reply STOP to any message. For help, reply HELP or contact us at sales@aeraaromaatelier.com. We do not charge for the service, but your wireless carrier may charge for messages received. Opt-in data and consent for text messaging will not be shared with any third parties except messaging partners enabling and operating our text program.
13. Product Liability DisclaimerAera Aroma Atelier LLC shall not be held liable for any injury, health condition, allergic reaction, fire damage, property damage, or personal loss arising directly or indirectly from the use or misuse of any product. Our total liability to you for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
14. Intellectual Property RightsAll content on this Site — including text, graphics, logos, images, product descriptions, fragrance names, packaging designs, and layout — is the exclusive property of Aera Aroma Atelier LLC or its licensors, protected under U.S. and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, distribute, or otherwise use any part of the Site or its contents without our express written permission. The trademark Aera Aroma Atelier™ may not be used in connection with any product or service not belonging to the Company.
15. Fragrance DisclaimerAera Aroma Atelier LLC does not reproduce or source original designer fragrances, proprietary formulas, or trademarked fragrance compositions. Any reference to designer brand names is made solely for descriptive and comparative purposes under the Lanham Act and FTC comparative advertising guidelines. Such references do not imply affiliation, endorsement, or sponsorship by any referenced brand.
16. California Proposition 65Certain products may contain fragrance ingredients that, under specific conditions, could result in exposure to substances listed under California Proposition 65. Our products comply with applicable federal safety standards and IFRA certification. For more information, visit www.P65Warnings.ca.gov.
17. Disclaimer of WarrantiesThe Site and all products, services, and content are provided "as is" and "as available," without any warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.
18. Limitation of LiabilityTo the fullest extent permitted by law, Aera Aroma Atelier LLC, its officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or our products. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim. Because some states do not allow the exclusion or limitation of liability for consequential damages, in such states our liability shall be limited to the maximum extent permitted by law.
19. IndemnificationYou agree to indemnify, defend, and hold harmless Aera Aroma Atelier LLC, its affiliates, officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use or misuse of the Site, your violation of these Terms, or your infringement of any third-party rights.
20. Arbitration and Class Action WaiverAny dispute arising from your use of the Site or purchase of products shall be resolved exclusively through binding individual arbitration under the Federal Arbitration Act (FAA) and the rules of the American Arbitration Association (AAA). You waive the right to participate in class actions, collective claims, or jury trials. You may opt out of this arbitration agreement by notifying us in writing within 30 days of your first purchase at: Aera Aroma Atelier LLC, Houston, Texas, USA. Your opt-out will have no adverse effect on your relationship with us.
21. SeverabilityIf any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
22. TerminationThese Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services. If, in our sole judgment, you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
23. Entire AgreementThese Terms of Use and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us, and govern your use of the Site, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
24. WaiverThe failure of Aera Aroma Atelier LLC to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
25. Force MajeureThe Company shall not be liable for delays or failure in performance resulting from events beyond our reasonable control, including natural disasters, carrier disruptions, supplier failures, internet outages, labor disputes, pandemics, government restrictions, or acts of God.
26. Third-Party LinksOur Site may contain links to third-party websites not owned or controlled by the Company. We are not responsible for the content, privacy practices, or policies of those third parties. Use of such sites is at your own risk.
27. Governing Law and JurisdictionThese Terms shall be governed by the laws of the State of Texas, USA. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Harris County, Texas.
28. Changes to TermsWe may revise these Terms at any time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site constitutes your acceptance of the revised Terms.
29. Contact InformationAera Aroma Atelier LLC | Houston, Texas, USA | Email: sales@aeraaromaatelier.com