Aera Aroma Atelier LLC — Houston, Texas, USA
Last Updated: April 28, 2025



1. Introduction

Aera Aroma Atelier LLC ("the Company") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from aeraaromaatelier.com (the "Site"). By using our Site, you agree to the practices described in this Policy.



2. Information We Collect(a) Information You Provide

• Full name, billing and shipping address, email address, and phone number;
• Payment information — processed securely through third-party gateways; we do not store full card details;
• Account login credentials (if applicable);
• Communications such as emails, messages, product reviews, or survey responses.

(b) Automatically Collected Device Information

• IP address, browser type, operating system, and device identifiers;
• Referring site, pages viewed, time spent, and interaction data;
• Cookies, log files, web beacons, and pixels for analytics and advertising.

(c) Information from Third Parties
We may receive limited data from analytics providers (e.g., Google Analytics), advertising platforms (e.g., Meta Pixel), and shipping or payment providers to support order fulfillment, marketing, and business operations.



3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and deliver your orders;
• Communicate with you about purchases, returns, or inquiries;
• Provide and improve customer support;
• Personalize your experience and product recommendations;
• Conduct marketing and promotional activities (with your consent where required);
• Analyze traffic and site usage to enhance performance;
• Detect and prevent fraud and unauthorized transactions;
• Comply with applicable legal and tax obligations.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your browsing experience, personalize content, and measure advertising performance.

• Essential cookies — required for Site functionality and checkout;
• Analytics cookies — to measure traffic and performance (e.g., Google Analytics);
• Advertising cookies — to deliver relevant promotions (e.g., Meta Pixel);
• Preference cookies — to remember your settings.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information may be used to send cart reminder messages via email or SMS.
By continuing to use the Site, you consent to our use of cookies as described above. You may withdraw consent at any time through your browser or device settings. To learn more about cookies, visit https://allaboutcookies.org/.



5. Behavioural Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

You may also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.



6. Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.



7. SMS / Text Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.



8. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Service providers: shipping carriers (USPS, UPS, FedEx), payment processors (PayPal), and customer support systems;
• Analytics and marketing partners: Google Analytics and Meta Pixel, solely to improve our website and advertising;
• Professional advisors: accountants, auditors, or legal counsel;
• Government authorities or law enforcement: when required by law, subpoena, or to protect our legal rights;
• Business transfers: in the event of a merger, acquisition, or asset sale.

9. Legal Basis for Processing (GDPR — EEA/UK Customers)

For customers in the European Economic Area or the UK, we process your personal data under the following legal bases: contractual necessity; consent (for marketing); legal obligation; and legitimate interest.



10. Data Retention

We retain personal information only as long as necessary to fulfill orders, maintain accounts, comply with legal and tax obligations, and resolve disputes. When no longer required, your information will be securely deleted or anonymized.



11. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is 100% secure.



12. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to withdraw consent or restrict processing. To exercise any of these rights, please contact us at sales@aeraaromaatelier.com.



13. California Consumer Rights (CCPA / CPRA)

If you are a California resident, you have the right to request disclosure or deletion of your personal information, opt out of the sale or sharing of personal data (we do not sell personal data), and receive non-discriminatory treatment for exercising your rights. Submit requests to sales@aeraaromaatelier.com with subject line 'CCPA Request.'



14. Children's Privacy (COPPA)

Our Site is not directed to children under 13 years of age (or under 16 for EEA residents under GDPR). We do not knowingly collect personal information from minors.



15. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. We take reasonable measures to ensure your data is handled securely.



16. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.



17. Contact Us

Aera Aroma Atelier LLC | Houston, Texas, USA | Email: sales@aeraaromaatelier.com